Business SMS/MMS

Dynamic features that create
a more unified communication landscape
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Stay Ahead of the Curve

Business Line

Port in or use current business phones for SMS texting. Deliver powerful flexibility
with a focus on simplicity.

Multi-Channel Delivery

Users can choose which device to use.
Take business on the go and improve the overall customer experience.

Contact Database

Manage contacts with a secure, robust database management solution. Upload, add, edit and streamline messages.

Text Queues

Adding SMS/MMS to your portfolio offering makes sure your customers never miss a beat. Adding SMS to a main numbers  snap with GenVox. Like a call center phone queue, SMS messages can be routed to available agents in an SMS Queue.

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Connect With Companies on the Go

Text messaging is no longer exclusive to cell phones. Use business phone numbers to send and receive text messages (SMS/MMS) with GenVox. After all, sometimes phone calls aren’t convenient, and users need immediate written responses. Set up appointments, schedule meetings, and chat whenever needed—without giving out a personal number. Offer more features in your unified communication platform.

Deliver Success

Reap the benefits of a Partnership offering the best of technology in SMS/MMS texting and communication.

Backend Configurations

Initiation Keyword

Intuitive, reliable set-up for keyword configuration. Send a trigger message to the system to provide data rich reports, notify users or request help.

Termination Keyword

Route mobile messages to end-user's mobile phone with ease. Bring extra functionality for greater customer experience and collaborative workflows.

Initiation Message

Opt-in, audience attribution, or define an action based on keywords used. End-users are segmented with relevant messages based on keyword-indicated interests.

Get Texting Today for Customers Tomorrow

Shape the next-generation UCaaS solution with a GenVox Partnership.