Release Notes

GenVox Updates

GenVox Mobile Android 2.1.0 

1/10/2020
  • Improvement: Includes a complete SIP SDK swap that provides lots of small stability improvements throughout the application.  

  • Improvement: Added Mute and Speaker buttons to the outbound call UI. 

  • Improvement: Added TLS Support to GenVox Mobile Android. 

  • Bug: Improved audio quality via SIP SDK improvements. 

  • Bug: Improved inbound and outbound volume on most Samsung devices. 

  • Bug: Improved Push functionality for Incoming Calls. 

  • Bug: Resolved an issue where chatting with contacts with 4-digit extensions was sending SMS instead of Chat messages. 

  • Bug: Resolved issue where incoming calls received from a locked phone would require unlocking the phone before a transfer could be completed. 

  • Bug: Users can now search by name and number when sending a new chat or SMS message. 

GenVox 40.2

11/19/2019 
  • Bug: Improved the vmail save action on WebPhone so the voicemail is properly moved to the save folder without need for a refresh. 

  • New Feature: SMS Queueing 

  • New Feature: Wake up call control via API 

  • New Feature: o365 Integration (Alpha)

  • New Feature: 3-way calling in GenVox WebPhone 

  • New Feature: "Sites" Support 

  • New Feature: Customized dashboards and wallboards for call center environments

  • Improvement: Improved support for multiple auto attendants in a domain

  • Improvement: Larger CDR Export ability through emailed link

  • Improvement: SMS/Chat Push support 

  • New Feature: o365 Integration (Alpha)

  • New Feature: ThinQ & Brightlink SMS support 

GenVox 39.0

09/16/2019 

  • New Feature: CDR Export Scheduling Tool

  • New Feature: Call Center Emailed Reports 

  • New Feature: Shared Contacts

  • New Feature: Email Notification on Unread SMS/Chat 

  • New Feature: Bulk Reset/Recycle of Users

  • Improvement: IPv6 Support

  • Improvement: GenVox WebPhone Updates 

  • Improvement: Sidecar Support & New Manufacturer Models added to GenBuilder 

GenVox Mobile iOS 2.0.4

08/05/2019

  • Bug: Resolved a condition that allowed a newly-logged-in user to view the last dialed number of the last logged in user

  • Bug: Improved the ability of the GenVox Mobile app to deregister via SIP and delete the push token when a user logs out of the app

  • Bug: Resolved a display issue that could cause the app to unexpectedly prompt the user where to route audio when entering DTMF digits while connected to a Bluetooth device

GenVox Mobile iOS 2.0.3

06/14/2019
  • Bug: Added SIP parsing support for domain names composed of only one or more numbers 

  • Improvement: Implemented a new function to more thoroughly parse boolean UI config values to accommodate many yes/no, on/off, 0/1, true/false combinations. 

GenVox Mobile iOS 2.0.2

06/14/2019 
  • Improvement: Outgoing calls to 911 will now be forced to use an iDevice's cellular voice interface to provide enhanced 911 location data. iDevices that do not have cellular voice interfaces (such as iPads) or that are out of range of a cellular network will first attempt to use the cellular voice interface and will then fallback to connecting through GenVox Mobile. Forcing all calls through cellular can be achieved by setting the UI Config MOBILE_IOS_EMERGENCY_CALL_VOIP to "no" 

GenVox Mobile iOS 2.0.0

11/19/2019 
  • Bug: After a user's password is reset via the Portal, the next request for an Access Token will force a the iOS app to logout, returning the app to the Login Page. 
    The Access Token is cached for a brief time, but is forcibly refreshed if an HTTP 401 response is received in response to an API request 

  • New Feature: GenVox Mobile will now detect iPad devices and use "t" instead of "m" as the letter post fixed to a newly created User Device in order to not conflict with phone "m" devices

  • Bug: The name label for Contacts with only a company name will now show the company name instead of a blank space

  • Bug: Resolved many iPhone registration issues related to cellular data connectivity

  • Bug: Rewrote the GenVox Mobile iOS user interface to properly support all iDevice screen sizes

  • Bug: Resolved a connectivity issue where the GenVox Mobile iOS app was unable to reconnect to a Core module server when switching between IPv4 and IPv6 networks

  • Bug: Resolved an issue where the GenVox Mobile app could report no network connectivity upon first run

  • Bug: Resolved connectivity issues related to the iOS app connecting to Core module servers over IPv6 

  • Improvement: Missing Call notifications will now include the name of the caller, if available, in addition to the caller's phone number

  • Bug: Resolved an issue where saving an e.164 number with a preceding plus '+', the plus was being stripped before saving the contact. eg: +551132505000 appeared in the contact as 551132505000

  • Improvement: Added the ability to send and receive SMS messages if an SMS number has been assigned to the user

  • Improvement: Added the ability to forward a user's voicemails to other users on the same system

  • Improvement: Rewrote the iOS application to include better in app behavior after the app is opened from a Notification

  • Improvement: Outgoing calls to 911 will now be forced to use an iDevice's cellular voice interface to provide enhanced 911 location data. iDevices that do not have cellular voice interfaces (such as iPads) or that are out of range of a cellular network will no longer be able to place 911 calls using GenVox Mobile. This behavior will be configurable via UI Config in a future product update

GenVox Mobile Android 2.0.0

05/28/2019 
  • New Feature: GenVox Mobile will now detect iPad devices and use "t" instead of "m" as the letter post fixed to a newly created User Device in order to not conflict with phone "m" devices

  • Improvement: Added the ability to look up and display avatar photos of contacts from Gravatar (Globally Recognized Avatar) based on contacts' email address

  • New Feature: The GenVox Mobile Android app now supports receiving PUSH notifications for chat and SMS messages from a properly configured Core module server

  • Improvement: Changed the sampling rate and audio source for Samsung devices in order to provide louder audio

  • Bug: Resolved an issue with Google Pixel 2 devices where speaker mode could active after receiving a notification or inbound call

  • Bug: Resolved an issue where logging into the GenVox Mobile Android app could sometimes fail on Google Pixel 2 devices

  • Improvement: GenVox Mobile Android will now properly encode special characters, allowing them to be used in login fields

  • Bug: Resolved several issues that could have prevented GenVox Mobile Android from successfully completing a call transfer

  • Improvement: Missing Call notifications will now include the name of the caller, if available, in addition to the caller's phone number

  • Bug: Resolved an issue where saving an e.164 number with a preceding plus '+', the plus was being stripped before saving the contact. eg: +551132505000 appeared in the contact as 551132505000

  • Improvement: Added the ability to send and receive SMS messages if an SMS number has been assigned to the user

  • Improvement: Outgoing calls to emergency numbers will now be forced to use an Android device's cellular voice interface to provide enhanced 911 location data. Android devices that do not have cellular voice interfaces (such as tablets) or that are out of range of a cellular network will not be able to place emergency calls. This behavior will be configurable via UI in a future update