Sound Investment. Exceptional Returns.

Your customers are listening

The right sound can capture your brand voice and connect emotionally with your callers. We make on-hold effective, easy and affordable. Create the right environment and reduce hang-ups while transforming the on-hold time into a great customer experience.

While being transferred, parked, or on hold, callers can listen to pleasant tunes, promotions, or useful announcements that improve their perceived value of your business. Using GenVox, you can play multiple music on-hold files that rotate, as well as customize, music on hold for each queue, phone number, or park.

 

Keep callers on the line

Create a brand image by blending the right message with the right mood music to engage your customers. Invest, cross-sell and delight your callers with thoughtful on-hold options.